Huw is an experienced Air Traffic Management professional with over 12 years' experience delivering safety, operational, and business improvement projects. Huw specialises in safety risk management and has designed and implemented safety management systems for air navigation service providers. He has also written safety cases to manage the risks associated with large projects including the transfer of air traffic control operations to a new site and the introduction of new technology and airspace changes. Huw is also an experienced safety trainer.
Huw has recent experience in managing the capability development in a large ANSP to support the introduction of new service management ways of working. He has directly applied ITIL Service Management good practice within a service provision context and realized the benefits through implementation of an Integrated Management System designed using business process modelling notation.