India’s growth challenge - Building institutional capacity

The growth of aviation in India is a well-known story. How did Helios solve some of the bottlenecks?

The customer

The Directorate General of Civil Aviation (DGCA), India


The growth of aviation in India is a well-known story, driven by demand from India's growing middle class. The deregulation of airlines and introduction of competition in airports has had a profound, positive effect on the sector's ability to attract the investment to meet the demand. However, one outcome is that bottlenecks are emerging between supply and demand, and the development of the private and public sectors is unbalanced. Helios worked on an EU project that sought to mitigate these constraints to achieving sustainable economic growth.

Role of Helios

The key objective was to define and implement the Indian State Safety Programme, a government policy document setting out the institutional goals and structure for ensuring aviation safety. Effective risk identification and control was at the core of this programme, and our experts therefore addressed all elements of safety management.

Activities included:

  • coaching DGCA staff, raising awareness amongst the stakeholders, and mentoring the DGCA in its safety oversight visits to organisations.
  • We trained over 100 companies from airlines, maintenance organisations, airports and the Air Navigation Service Provider.


Our team (in cooperation with lead partner Human Dynamics) helped the Indian Ministry of Civil Aviation to strengthen their capacity to set regulations and oversee safety. Three of Helios' senior consultants worked on-site with the Directorate General of Civil Aviation and Airports Authority of India to enable changes to bring India's organisations into line with ICAO's standards.

Helios' expertise was also beneficial in the definition of a new Civil Aviation Authority and the establishment of an Aircraft Accident Investigation Bureau.

We have since spent additional time supporting Indian stakeholders in managing safety risk effectively, including setting up safety databases and analysis, and developing an initial ATM performance scheme.

For further information on this project please contact Ben Stanley.

An excellent job, which I believe couldn't have been performed better.

Göran Amnehoff, Luftfartsverket (LFV)

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